D&R Return Policy
Items purchased within a 30-day period may be returned or exchanged, provided they are in new condition with tags attached and accompanied by the original receipt.
Ammunition and Firearms:
Returns or exchanges for ammunition and firearms are subject to D&R approval. Firearms that have been fired and require warranty repair or replacement must be handled directly through the manufacturer.
Warranty for Rods and Reels:
Warranty claims for rods and reels are at the discretion of the manufacturer and should be processed online through the manufacturer’s website.
Refund Process:
Once we receive and inspect your return, we will notify you via email regarding the approval or rejection of your refund. Approved refunds will be processed, and a credit will be applied to your original method of payment within a few days.
Exchanges:
We only replace items if they are defective or damaged. To exchange an item, please email us at dandrsports@gmail.com and send your item to:
D&R Sporting Goods
485 Memorial Ave
Thunder Bay, Ontario P7B 3Y6
Canada
Shipping returns
To return your product, please mail it to:
D&R Sporting Goods
485 Memorial Ave
Thunder Bay, Ontario P7B 3Y6
Canada
You are responsible for the shipping costs for returning your item, which are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
For high-value returns, consider using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee receipt of your returned item.
Need help?
Contact us at dandrsports@gmail.com or call us at (807) 345-3323 for any questions related to refunds and returns.